Effective Date: 01.01.2026
Website: www.thetimetravelers.ch
Organization Name: The Time Travelers 

1. Introduction

The Time Travelers, (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website
  
  

• Register for events
  
  

• Purchase tickets
  
  

• Participate in our LARP events
  
  

• Communicate with us
  
  

By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you register or contact us, we may collect:

• Full name
  
  

• Email address
  
  

• Phone number
  
  

• Date of birth
  
  

• Emergency contact details
  
  

• Billing address
  
  

• Payment information (processed via third-party providers)
  
  

• Medical or accessibility information (if voluntarily provided for safety purposes)
  
  

2.2 Event-Related Information

• Character name and faction
  
  

• Costume or prop information
  
  

• Participation history
  
  

• Signed waivers and consent forms
  
  

2.3 Automatically Collected Information

When you visit our website, we may collect:

• IP address
  
  

• Browser type
  
  

• Device type
  
  

• Pages visited
  
  

• Date and time of access
  
  

• Cookies and usage data
  
  

3. How We Use Your Information

We use your information to:

• Process event registrations and payments
  
  

• Communicate important event updates
  
  

• Ensure participant safety
  
  

• Organize factions, roles, and gameplay
  
  

• Respond to inquiries
  
  

• Improve our website and services
  
  

• Comply with legal obligations
  
  

• Send newsletters or promotional emails (only if you opt in)
  
  

4. Legal Basis for Processing (If Applicable Under GDPR)

If you are located in the EU/EEA, we process your personal data based on:

• Your consent
  
  

• Performance of a contract (event participation)
  
  

• Legal obligations
  
  

• Legitimate interests (event management and safety)
  
  

5. Payment Processing

We do not store full payment card details.

6. Sharing Your Information

We do not sell your personal data.

We may share your data with:

• Event staff and volunteers (only as necessary)
  
  

• Payment processors
  
  

• Website hosting providers
  
  

• Legal authorities if required by law
  
  

All third parties are required to protect your information.

7. Media and Photography

During events, we may capture photos or video recordings.

These may be used for:

• Website galleries
  
  

• Social media
  
  

• Promotional materials
  
  

If you do not wish to appear in media content, you must notify us in writing before the event.

8. Data Retention

We retain personal data:

• For as long as necessary to fulfill event purposes
  
  

• To comply with legal and accounting requirements
  
  

• To maintain participant safety records
  
  

You may request deletion of your data, subject to legal limitations.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
  
  

• Correct inaccurate data
  
  

• Request deletion
  
  

• Restrict processing
  
  

• Withdraw consent
  
  

• Object to processing
  
  

• Request data portability
  
  

To exercise these rights, contact us at: info@thetimetravelers.ch

10. Cookies

Our website may use cookies to:

• Improve user experience
  
  

• Analyze traffic
  
  

• Remember preferences
  
  

You may disable cookies in your browser settings.

If required by law (e.g., GDPR), we will request consent before placing non-essential cookies.

11. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no system can guarantee absolute security.

12. Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent.

If we discover such information has been collected improperly, we will delete it.

13. International Data Transfers

If you are accessing the website from outside Switzerland, your data may be transferred to and processed in Switzerland, where data protection laws may differ.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Continued use of the website after changes indicates acceptance of the revised policy.

15. Contact Information

If you have questions about this Privacy Policy, please contact:

The Time Travelers
Logengasse 17a, 2502 Biel/Bienne, Switzerland
info@thetimetravelers.ch
WhatsApp +41779728031